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Download the
Flexiroam X App


Go to Account >
Apply Promo Code


Key in your promo
and tap - Apply


Your Tune Protect Plan
will start on your travel date


For shipping

Go to > Get Starter Pack
to order your FREE eSIM/
Sim card/Microchip > Place Order
(*if not existing user)

*Shipping charges apply

For self collection

Select self collection and place order

22, Jalan PJU 8/3A, Bandar Damansara Perdana, 47820 Selangor, Malaysia
Monday-Friday (10am-5pm)

Present your Flexiroam Invoice number(s) (e.g. FX - XXXXXX) to redeem.

*If collecting on behalf of other members in your policy, make sure they have downloaded & ordered their starter pack. Present invoice number(s) of the other members in order to collect.


Afghanistan Albania Algeria Anguilla Antigua & Barbuda Argentina Armenia Aruba
Australia Austria Azerbaijan Australia Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bolivia Brazil Brunei Bulgaria Burkina Faso Cambodia Cameroon Canada Cayman Islands Chile China Colombia Congo Congo Dem Rep Costa Rica Cote d'Ivoire Croatia Curacao Cyprus Czech Republic Denmark Dominica Ecuador Egypt El Salvador Estonia Faroe Islands Fiji Finland France French Guiana Gabon Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guinea Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Ireland Isle of Man (UK) Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Laos Latvia Lesotho Liechtenstein Lithuania Luxembourg Macau Macedonia Malawi Malaysia Malta Martinique Mexico Moldova Monaco Mongolia Montenegro Montserrat Myanmar Nauru Nepal Netherlands Netherlands Antilles New Zealand Nicaragua Nigeria Norway Oman Pakistan Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Saint Kitts & Nevis Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea South Sudan Spain Sri Lanka St Barthelemy St Lucia St Maarten St Vincent & the Grenadines Suriname Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Tonga Trinidad & Tobago Tunisia Turkey Turks & Caicos Islands Uganda Ukraine United Kingdom United States Uruguay Uzbekistan Venezuela Vietnam Virgin Islands British Virgin Islands U.S. Zambia

Redeem Your FREE


  • eSIM or Microchip saves you the hassle of changing SIM cards
  • SIM cards are great for dual SIM phones
  • Order your free starter pack in-app
  • Instantly download eSIM into your phone
  • Microchips and SIM cards ship within 3-7 working days



instant messages
(text only)




photo upload
on social media


voice calls






Don't have to rely on public WiFi

Book a cab straight to your hotel

Skip queues of getting local SIM cards

Have access to more than one mobile network

Lifetime usage, usable for all your future travels!



Daniel McFarlane

Private Wealth Adviser | PhillipCapital

I used the Flexiroam SIM on the weekend as I was travelling to an area in Victoria with little or no reception for Vodafone users. Over the long weekend I often switched to the Flexiroam X to gain access to mobile data (Twitter, sporting apps, internet etc). I found your product to be very useful and have recommended the app to a number of family & friends.

Dr. Mario Hardy

CEO | Pacific Asia Travel Association

I've been using Flexiroam for a few months now and in several countries around the world. This is the best roaming product I've ever used. Works every time without a glitch and it simplified my travel experience enormously!

Desmond Ngai

Vice President, Strategy & Partnerships | WebTVAsia

I've been using Flexiroam X for my entire month-long trip in Europe, across 5 countries and the service has been seamlessly impressive. I'll never go back to not using this when I travel. It's just so easy, affordable, and saved me hours trying to get a new SIM in each new city.


Tune Protect Data Plan starts on your travel date and is valid for 3 days.
Yes, it is absolutely free. Only shipping charges applies.
Your Data Plan will expire. You can top up and buy a new data plan if you need to use more data.
Yes, the Flexiroam Starter Pack expires if it is not activated within 6 months of redemption
Payment is by Mastercard, Visa Credit/Debit card and Amex.
Shipping cost depends on your delivery country and location.
Self Collection is available for Malaysia at Flexiroam HQ (22-1, Jalan PJU 8/3A, Damansara Perdana, Petaling Jaya, 47820 Selangor from 10am-5pm Monday-Friday).
Standard Shipping (2-4 working days) $2.50 USD to Malaysia and Indonesia.$5.00 USD to Thailand.
Express Shipping (1-2 working days) $10.00 USD
Yes, you may collect your Starter Packs at Flexiroam HQ, 22-1, Jalan PJU 8/3A, Damansara Perdana, Petaling Jaya, 47820 Selangor Monday-Friday from 10am-5pm. *Note only available for Malaysia
Standard shipping takes 2-4 working days.
Express shipping takes 1-2 working days.
Yes, order confirmation will be sent to the email address you provided during your redemption.
Shipment confirmation with shipping tracking number will be sent to the email address you provided during your redemption within 2 working days after order confirmation.
No, Flexiroam X Starter Packs(SIM/Microchip/eSIM) have a lifetime validity after activation. It can be reused for your subsequent trips. All you need to do is to purchase a data plan to use the microchip again.
No, data balance cannot be carried-foward to a new data plan. The 1GB data is valid for 3 days and any remaining data will expire after 3 days validity.
Yes, you can purchase multiple Global or Local data plans while using the plan.
No, the Flexiroam data pack cannot be renewed. However, you can choose to purchase other Global or Local data plans from the App.
You can view your data balance in your Flexiroam X App homepage after activation.
You can view the supported countries in your Flexiroam X App homepage after activation. Tap the plan in the homepage to view.
Yes, the replacement is free, open your Flexiroam X App > Account > Support > Request Replacement. Shipping charges may apply.
Yes, you can redeem the Tune Protect Data Plan (1GB for 3 days) using the promo code. But you will not be entitled to a free eSIM, Microchip or SIM card.
No, there's no refund after payment is confirmed. Please visit for more details on our terms & conditions of use.
  • Only one eSIM / SIM / microchip redemption per registered user in the Flexiroam X app.
  • Policy holders with multiple policies on multiple trips will be able to redeem the free data plan on every trip, but will not be able to claim a new eSIM / SIM / microchip.
  • If a policy holder is already a Flexiroam eSIM / SIM / microchip user before redemption, they will only receive the Tune Protect Data Plan.
  • To redeem, users will have to download the Flexiroam X app and apply the promo code in the app and order their starter pack in-app.
  • Shipping fees are applicable for SIM / microchip order redemption and are charged in US$.
  • No refunds will be entertained once a parcel has been shipped.
  • Campaign Period: 6 May 2019 - 5 May 2020
  • Flexiroam holds complete responsibility for the issuance and provision of services in relation to all Flexiroam products. Tune Protect disclaims all liabilities and responsibilities in relation to Flexiroam products or any other services provided by Flexiroam to the customer including but not limited to any claim, disputes, complaint or issues raised in relation thereto.
  • Annual Plan policy holders’ redemption of the Flexiroam X Starter Pack with 1GB data is limited to only once (1) within the duration of their policy.